Terms of Service

1. Services

Buildera provides custom software development, Salesforce implementation, DevOps and cloud services, AI agent development, and related IT consulting services. The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate project agreement, proposal, or statement of work (“Project Agreement”) agreed in writing between you and Buildera.

In the event of any conflict between these Terms and a Project Agreement, the Project Agreement shall take precedence for the specific engagement it governs.

2. Intellectual Property

Upon receipt of full payment for a project, you receive full ownership of all custom-developed code, designs, and assets created specifically for your engagement. This includes the right to modify, distribute, and commercialise those deliverables.

Buildera retains ownership of:

• Reusable libraries, frameworks, and tooling developed independently of your project
• Pre-existing proprietary components incorporated into your project (for which you receive a perpetual licence)
• Methodologies, processes, and know-how developed through general practice

3. Payment Terms

• Payment schedules are defined in each Project Agreement, typically structured as milestone-based instalments
• Invoices are payable within 14 days of issue unless otherwise agreed in writing
• Late payments attract interest at 2% per month on the outstanding amount
• Buildera reserves the right to pause work on projects with overdue invoices after written notice
• All fees are exclusive of applicable taxes (GST) unless stated otherwise

4. Project Changes and Scope

Changes to the agreed project scope (“change orders”) must be requested in writing. Buildera will assess impact on timeline and cost, and provide a written change order for your approval before commencing work on the change.

Verbal or informal scope changes do not create obligations for Buildera and will not be treated as part of the project agreement.

5. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the engagement, including but not limited to business plans, technical architecture, client data, and pricing.

Confidentiality obligations survive termination of the engagement for a period of 3 years. A formal Non-Disclosure Agreement (NDA) is available on request prior to any technical discussion and will be provided free of charge.

6. Warranties and Representations

Buildera warrants that:

• Services will be performed by qualified personnel with reasonable skill and care
• Deliverables will materially conform to the specifications agreed in the Project Agreement
• Buildera has the right to use any third-party components included in deliverables

Buildera provides a 30-day warranty period post-launch during which defects that prevent the software from functioning as specified will be corrected at no additional charge. This warranty does not cover changes to requirements, third-party service failures, or issues arising from modifications made by the client.

7. Limitation of Liability

Buildera's total liability for any claim arising from a specific engagement shall not exceed the total fees paid by you for that engagement in the 12 months preceding the claim.

In no event shall Buildera be liable for indirect, consequential, incidental, punitive, or special damages, including loss of revenue, data, or business opportunity, even if advised of the possibility of such damages.

8. Website Use

You agree not to:

• Use our website for any unlawful purpose or in violation of applicable law
• Attempt to gain unauthorised access to any part of the website or its infrastructure
• Scrape, crawl, or extract data from our website beyond normal browsing
• Transmit spam, malware, or harmful content through any forms or contact channels

9. Termination

Either party may terminate an engagement with 14 days' written notice. In the event of termination:

• You are liable for all work completed and expenses incurred up to the termination date
• Buildera will deliver all completed work and documentation within 14 days of final payment
• Either party may terminate immediately in the event of a material breach that is not remedied within 14 days of written notice

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or a Project Agreement shall first be referred to good-faith mediation between senior representatives of both parties.

If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

11. Changes to Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of our website or services following any update constitutes acceptance of the revised Terms.

12. Contact

For legal queries or notices: