Solution
Every Customer Relationship Managed in One Place
A custom CRM that centralises your customer data, automates touchpoints, and gives every team member — sales, support, and accounts — a single view of every customer relationship.
Book a Free CallThe Challenge
Does This Sound Like Your Business?
These are the problems we solve every week for SMBs across India.
Customer Data Fragmented
Customer data is spread across email, spreadsheets, WhatsApp chats, and three different tools — no one has the full picture.
Relationship History Lost
New team members can't get up to speed on a client relationship because the history is in a colleague's inbox or memory.
Upsell Opportunities Missed
There's no systematic way to identify upsell opportunities — your best customers don't get any more attention than your smallest ones.
Renewal Surprises
Contract and subscription renewals arrive as surprises — no advance alerts, no proactive outreach, and often a last-minute scramble to retain.
Support and Sales Disconnected
Sales closes deals without knowing support history — reps pitch upgrades to customers who have open complaints, destroying trust.
No Churn Early Warning
Customers disengage gradually before they churn — reducing logins, skipping renewals — but no one notices until they've already decided to leave.
The Solution
How CRM Solution Transforms Your Business
Purpose-built features for your exact workflow — not generic software retrofitted to fit.
360° Customer Profile
Every interaction — calls, emails, meetings, purchases, support tickets — in one timeline per customer. Any team member can pick up any relationship.
Complete customer history, alwaysAutomated Customer Touchpoints
Birthday messages, renewal reminders, post-purchase check-ins — triggered automatically based on your relationship rules.
Triggered automatically, every timeUpsell & Retention Scoring
Customers scored on engagement, purchase frequency, and contract renewal probability. Focus your attention where the revenue is.
Focus where revenue isCustomer Health Monitoring
Alerts when a customer's engagement drops below threshold — before they churn, not after.
Catch churn before it happensWhat You Get
Every Customer Relationship — In One View
Complete interaction history, churn early-warning scores, and automated touchpoints — so every team member can manage any customer relationship.
Total Customers
148
Retention Rate
94%
Upsell Revenue (Q3)
₹3.8L
NPS Score
72
Daily Performance
Who This Is For
Built for Every Industry
Deep domain expertise across sectors — a team that already understands your business.
FinTech
Secure, AI-driven financial solutions
HRTech
Next-gen HR automation & analytics
EdTech
Scalable, data-smart learning platforms
Retail & eCommerce
Seamless, insight-led commerce solutions
LegalTech
Tech-driven, intelligent process automation
Manufacturing
Smart, data-powered manufacturing & automation
Healthcare
Compliance-driven, AI-enabled healthcare
Cleantech
Data-driven sustainability & greentech
InsurTech
Smart, ML-based insurance innovation
Travel & Hospitality
Digital, AI-assisted guest experiences
Software & Hi-Tech
Future-ready, AI-powered software innovation
Built With These Services
The Services Behind This Solution
The capabilities we bring together to deliver this solution end-to-end.
Salesforce Development
End-to-end Salesforce implementation, customisation, and integration across Sales, Service, Marketing, and Commerce clouds.
Explore serviceSoftware Development
ERP, CRM, SaaS, and MVP software engineered to your exact business requirements — no off-the-shelf compromises.
Explore serviceAI Agent Development
Custom AI agents, chatbots, and automation workflows that eliminate repetitive work and accelerate decision-making.
Explore serviceClient Story
From Challenge to Result
A real engagement — the problem, what we built, and the measurable outcome.
GNC Exports
manufacturingInternational website traffic up 280% within 3 months of launch. Export inquiry volume increased from 5 to 31 qualified inquiries per month. First major European distributor contract signed within 5 months of website launch.
Challenge
GNC Exports manufactures industrial fabrics and technical textiles for global export markets. Their buyers — procurement managers in Europe, the Middle East, and Southeast Asia — expect detailed product specifications, certifications, and a professional digital presence. GNC's previous website failed to communicate product quality and lacked the structured inquiry flow international buyers expected.
Solution
We built a bilingual product showcase website with a structured technical textiles catalogue (filterable by application and material), downloadable product spec sheets and certifications, an international inquiry form capturing destination country and application details, and a supplier credibility section featuring manufacturing facility photos, capacity data, and ISO certification display.
Client Results
Trusted by Businesses Like Yours
Real outcomes from real clients — see what working with Buildera looks like in practice.
“Our wholesale inquiries tripled in the first three months after the new website launched. The dual B2B/B2C structure was exactly what we needed — retail customers get a clean shopping experience while distributors get trade pricing without any confusion.”
Amit Patel
Founder
Aroma Monk
“International buyers now find us before our competitors — that didn't happen before. The product catalogue with spec sheet downloads has shortened our sales cycle because buyers come in already knowing what they want. We went from 4 export inquiries a month to over 20.”
Vikram Singh
Sales Director · SRJ Industries
Ready to Start?
Ready for a CRM That Actually Manages Customer Relationships?
Book a free 30-minute discovery call. We'll map your requirements and tell you exactly what's possible — no obligation, no sales pitch.